COVID-19 updates

26/04/2020

As the country moves to Covid-19 Alert Level 3 at 11.59pm on Monday 27th April, Macaulay Motors will be opening at 7.30am on Tuesday 28th April under limited conditions.

We continue to treat our responsibilities very seriously to protect our staff, customers, and our community in the battle against Covid-19 and will be operating under the strict Ministry of Health protocols required at this Alert Level.

MEASURES WE HAVE TAKEN

  • Contact tracing records and strict site access measures
  • Strict personal and site hygiene protocol including provision of PPE
  • Rostering of staff breaks
  • Social distancing policy
  • Vehicle disinfection process
  • Limited staff on site


CONTACTLESS PROCESS

VEHICLE SERVICING AND PARTS

  • We are taking bookings for service, WOF and repairs as our service department opens on the 28th April.  Under Alert Level 3 conditions, no one can enter our dealership and our customer lounge areas are closed, but rest assured, we have robust processes in place to continue to offer you the great service you are used to.  While under Alert Level 3 we offer:
  • Contactless service drop off through one access point for service
  • Limited pick up and drop off service for service customers (conditions apply)
  • Full vehicle disinfection process on arrival and departure from our business
  • Contactless pick up and drop off for parts – please contact us in advance
  • Contactless payment process

SERVICE BOOKINGS: [email protected]

PARTS: [email protected]

SALES AND FINANCE

Our sales and finance team are currently available for remote assistance, seven days a week. We have a skeleton staff on site, though our doors will be locked. Please contact:

FORD: [email protected]   Phone: 027 436 4763

MAZDA: [email protected]  Phone: 027 444 6143

USED CARS AND COMMERCIALS: [email protected]  Phone: 027 564 6337

FINANCE: [email protected] Phone: 027 666 6739

We offer:

  • Contactless test drives and deliveries by appointment
  • Online trade in appraisals
  • Remote demonstration of features
  • Online finance approvals

In the meantime, please keep an eye on our website and Facebook page for any updates.

Stay safe and let’s continue to beat this together as a community.

Kind regards

Tim Rabbitte

Dealer Principal

Macaulay Motors Ltd

270 Dee Street, Invercargill

P (03) 2111 222       

M 0274 404041

Macaulay Motors Dealer Procedure